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Post Retirement Solutions – catering for the over 45s

This nationwide study attempts to understand the inherent challenges associated with retaining super fund members post retirement.

Obviously member perspectives change at this critical life stage and the role of the fund shifts from wealth builder to income provider – however many funds are still failing to service post retirees’ needs effectively. This is expressed through significant churn for the post-retiree member segment.

In essence the study enables super funds to identify the reasons why members change funds at retirement and identify methods to prevent members from leaving the fund, including potential product and service solutions.

Funds will obtain insight into pre- and post-retiree needs (those 50 years and older), best offer perceptions, ways to appeal to members approaching retirement, advice requirements and their perception of annuities/allocated pensions.
This report explores:

  • 1. What products and services do members want in retirement? Are there new products and service solutions super funds could be offering?
  • 2. What would make them stay with their current fund at retirement? If they have left, what would have made them stay?
  • 3. What can super funds do to appeal to them as retirees?
  • 4. What is their view of annuities, capital protection and allocated pensions?
  • 5. Which sector offers the best options for them in retirement?
  • 6. What is their perceived need for advice in retirement? How much influence do financial advisers have on their superannuation and financial decisions?
  • 7. What is the perspective and intentions for those approaching retirement?
  • 8. Perceived level of financial security among this demographic
  • 9. Intentions for remaining in the workforce?
  • 10. How the needs of pre- and post-retirees differ?

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